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Brand Promise, Mission, Vision, Core Brand Principles

Mission
At Meridian Trust we seek to help our members achieve their financial goals and dreams through:

Personal Connections.
Simple Solutions.
Lifetime Relationships.

Vision

We will provide our members and community with the best personal service, the highest quality financial products, and the best overall value for a lifetime.

 

Core Brand Principles
Simplicity

We make it easy to obtain financial success.  We focus on relationships by providing simple ways to connect with the Credit Union.

 

Member Focused

To be member focused, we will be sincere, knowledgeable, and creative to help members discover their financial potential, offer solutions and options, and continue to build solid member relationships.

 

Connected

We are connected to our members, each other and our communities, creating a circle of belonging.

 

Responsive

We go beyond listening. We seek and provide solutions to members’ needs in a timely manner.  We own the problem or need until a solution is reached. We are passionately pursuing member satisfaction with commitment, dedication and integrity.

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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, A U.S. Government Agency
If you use links provided on this website to other Internet sites and services, you acknowledge that Meridian Trust Federal Credit Union does not endorse those sites or services and will not be responsible or liable for their content or any loss occasioned by any such content. Other Internet sites or services may have privacy policies or security that differs from the privacy policy or security of Meridian Trust Federal Credit Union.